What weight bias looks like in a consulting room
Weight bias means negative assumptions about people because of their size. In healthcare the bias is often quiet. You may hear:
- Every symptom answered with "lose some weight and see if it improves".
- No examination, because the cause is assumed.
- Tests offered to a slimmer patient with the same symptom not offered to you.
- Comments about willpower or diet when you came about something else.
- Equipment such as blood pressure cuffs, gowns or couches that do not fit, which makes the visit feel like a problem from the start.
Most clinicians do not intend harm. Bias works below the level of intention, which is why naming the pattern helps both sides.
The evidence it harms care
A 2015 review in Obesity Reviews by Phelan and colleagues pulled together research on weight stigma in medical care. It found many healthcare providers hold strong negative attitudes about people with obesity, and those attitudes can shape what they notice, how they talk and what they decide. Patients who expect poor treatment, or have had it, are more likely to feel stressed, avoid care, mistrust doctors and stop treatment. The authors concluded that stigma can reduce the quality of care even when providers intend to give good care.
In 2020, an international panel of experts published a joint consensus statement in Nature Medicine calling for an end to obesity stigma. It said stigma causes physical and psychological harm, that people with obesity face discrimination in healthcare, and that they may get less adequate treatment as a result.
For women, this overlaps with the wider problem of not being heard. In the government's survey for the Women's Health Strategy, 84% said there had been times women were not listened to by healthcare professionals. Our women in research guide covers the background.
What NICE expects of clinicians
The current NICE guideline on overweight and obesity, NG246, says healthcare professionals should seek to address weight stigma and use appropriate language and images when talking about weight. It asks them to focus on health and wellbeing rather than only talking about weight. It also reminds clinicians that people can have an eating disorder at any weight.
The NHS Constitution gives you the right to be treated with dignity and respect, and to be given information about the tests and treatment options available to you. Those rights apply at every size.
Weight matters, and so does your symptom
This guide is not against treating weight. Weight loss improves some conditions, such as sleep apnoea, which our sleep guide covers, and weight loss medicines are a valid choice. The aim is to get both things done: your symptom investigated, and weight discussed if and when you want to.
Some conditions are often blamed on weight when something else is going on. Lipoedema, a fat disorder in the legs and arms, is commonly mistaken for obesity and changes little with diet. Our lipoedema guide explains the signs. PCOS and weight affect each other in both directions, which the PCOS guide covers. An underactive thyroid causes weight gain and tiredness, and a simple blood test settles it.
Words that bring the focus back to the symptom
| If you hear | You can say |
|---|---|
| "Losing weight should help." | "I am open to talking about weight. Today I would like to understand what is causing this pain." |
| "It is probably your weight." | "What else could cause this? What would you check in someone of a lower weight?" |
| "Let us see how you get on." | "If this is not better in four weeks, what is the next step?" |
| No examination offered | "Could you examine it, please? I would feel more reassured." |
| A test declined | "Please could you write in my notes that the test was discussed and the reason it was not done?" |
Before the appointment
- Write down the symptom, when it started and what it stops you doing. A two week diary helps.
- Note anything that changed when your weight did not, for example pain that started suddenly.
- Decide in advance whether you want to discuss weight today. You can say "not today".
- If seeing the number on the scales upsets you, you can ask to be weighed without being told it.
- Bring someone if it helps you stay on track.
The GP preparation guide has the full checklist, including how to ask for a second opinion.
If you choose to treat your weight
If you decide to start a weight loss medicine, your other symptoms still need attention. Tiredness, hair shedding and low mood on a jab can point to low iron or an underactive thyroid as well as to the medicine. Our tired all the time guide lists the blood tests to ask for. Losing weight should never be a condition for being examined.
When the problem continues
If you feel dismissed, you can ask to see a different GP at the practice. You can also complain to the practice manager. The NHS Constitution says complaints must be acknowledged within three working days. A complaint about how you were spoken to is as valid as one about treatment. If a consultant is involved, the NHS says you can go back to your GP and ask for a new referral for a second opinion.
Do not let a past bad experience stop you seeking help for a new or worsening symptom. Call 999 for chest pain or severe breathlessness, and see the heart attack guide for the signs. Call 111 if you are unsure where to go.
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- Impact of weight bias and stigma on quality of care and outcomes for patients with obesity (Phelan et al, Obesity Reviews, 2015)
- Joint international consensus statement for ending stigma of obesity (Rubino et al, Nature Medicine, 2020)
- Overweight and obesity management (NG246): non-stigmatising communication (NICE)
- The NHS Constitution for England (Department of Health and Social Care)
- Results of the Women's Health: Let's talk about it survey (Department of Health and Social Care)
- Second opinion (NHS 111 Wales)
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